Lonsdale House Boutique Apartments

Fair Usage Policy

We provide complimentary Wi-Fi access throughout our property as a courtesy to our guests. To ensure fair access and service quality for everyone, the following fair usage policy applies:

1. Intended Use

Wi-Fi is provided for general browsing, checking emails, messaging, and streaming content in moderation. It is not designed to support:

  • High-volume data transfers

  • Large downloads or uploads

  • Continuous high-definition streaming on multiple devices

  • Online gaming or server hosting

  • Commercial use or activities that impact the network’s stability

2. Speed and Availability

WiFi speeds may vary depending on:

  • The number of users connected

  • Device settings

  • Time of day

  • External service provider issues

While we do our best to ensure stable and reliable connectivity, we cannot guarantee uninterrupted service, full coverage, or high speeds at all times.

3. Network Limits

To protect network performance for all guests, we may monitor usage and take action (e.g. throttling or restricting access) if excessive or abnormal usage is detected.

4. Prohibited Activities

Use of the network for the following is strictly prohibited:

  • Illegal file sharing or downloads

  • Accessing offensive, harmful, or inappropriate content

  • Sending spam or engaging in any unauthorised marketing

  • Attempting to access other users’ data or devices

Any misuse may result in restricted access, additional charges, or termination of your connection without notice.

5. Liability

We are not liable for any loss of data, damage to devices, missed communications, or business disruptions due to issues with the Wi-Fi. If WiFi access is essential to your stay, please ensure you have a suitable backup or mobile connection.

By using our Wi-Fi, you agree to this Fair Usage Policy. We reserve the right to update or amend these terms at any time without prior notice.

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